Privacy Policy
At Tinyroo, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how Tinyroo (“Tinyroo”, “we”, “us” or “our”) collects, uses and protects your information when you visit tinyroo.shop, place an order, contact us or otherwise interact with our services.
Information We Collect
We may collect information including:
- Name
- Billing and shipping address
- Email address
- Phone number, where provided
- Order and transaction information
- Payment-related information
- IP address
- Browser and device information
- Website activity
- Marketing preferences
- Communications with our customer service team
Payments are processed by third-party payment providers. We do not directly store complete payment card details.
How We Use Your Information
We may use personal information to:
- Process and fulfil orders
- Arrange shipping and delivery
- Provide order updates
- Handle returns and refunds
- Respond to customer service requests
- Prevent fraud and misuse
- Improve our website and customer experience
- Analyse website performance
- Send marketing communications where permitted
- Comply with legal and regulatory obligations
Shopify and Service Providers
Our store may be hosted using Shopify and supported by third-party providers that help us operate our business.
These providers may process information on our behalf for purposes such as:
- Payments
- Order fulfilment
- Shipping
- Analytics
- Email communication
- Advertising
- Fraud prevention
- Customer support
We only share information where reasonably necessary for these purposes or where required by law.
Cookies and Tracking Technologies
Tinyroo may use cookies and similar technologies to operate the website, remember preferences, understand website usage and measure or personalise advertising.
Depending on your location, you may be able to accept, reject or manage non-essential cookies through the cookie controls displayed on our website.
Marketing
Where permitted, we may send promotional emails about Tinyroo products, launches and offers.
You can unsubscribe at any time using the unsubscribe link included in our marketing emails.
International Data Transfers
Because Tinyroo operates internationally, personal information may be processed in countries other than your country of residence.
Where required, appropriate safeguards are used for international transfers of personal information.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records and complying with legal obligations.
Your Privacy Rights
Depending on where you live, you may have rights concerning your personal information, including the right to:
- Request access
- Request correction
- Request deletion
- Object to certain processing
- Restrict certain processing
- Request portability
- Withdraw consent where processing relies on consent
To exercise a privacy right, contact us at info@tinyroo.shop.
We may need to verify your identity before completing certain requests.
Children’s Privacy
Tinyroo sells products intended for babies and young children, but our website and services are intended for adults making purchasing decisions.
We do not knowingly request personal information directly from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services, practices or legal requirements.
The latest version will always be published on this page.
Contact
For privacy-related questions, contact:
Tinyroo
Website: tinyroo.shop
Email: info@tinyroo.shop
Legal business information: Broad A Group